Director of Sales

Description

Extell Hospitality Services

Qualifications

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perfectly positioned at Rockefeller Center’s doorstep with a bird’s eye view of the bustling plaza below, the 33-story design-forward hotel, developed by Extell, offers expansive, coveted views of the city skyline.  The third New York City addition to the Kimpton portfolio, the striking tower features 529 guest rooms and inspired social spaces, including two full-service restaurants, a lobby lounge and a rooftop bar. Additional amenities include a fitness center and two spaces to host unique meetings and social gatherings. 

Overview

The Director of Sales is a key leader responsible for driving top-line revenue for the hotel across traditional sales-related segments. This role requires a strategic and results-oriented individual with a proven track record of exceeding sales goals. The successful candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of the hospitality sales landscape. They will be responsible for developing and executing sales strategies, managing the sales team, and building strong relationships with  key clients.

Key Responsibilities

• Sales Strategy Development & Execution:
  • Develop and implement comprehensive sales strategies to achieve hotel revenue goals.
  • Conduct market research and competitive analysis to identify opportunities and trends.
  • Identify and target key accounts and market segments.
  • Create and manage sales plans, budgets, and forecasts.
  • Develop and execute strategies for group bookings, corporate accounts, transient business, and catering sales.
• Sales Team Leadership & Management:
  • Lead, mentor, and develop the sales team.
  • Set sales goals and expectations for team members.
  • Conduct regular performance reviews and provide feedback.
  • Foster a collaborative and high-performing team environment.
  • Manage sales team activities and travel schedules.
• Client Relationship Management:
  • Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals.
  • Negotiate contracts and close deals.
  • Provide exceptional customer service to clients.
  • Identify and develop new business opportunities.
• Market Analysis & Reporting:
  • Monitor market trends and competitive activity.
  • Analyze sales data and identify areas for improvement.
  • Prepare and present regular sales reports to management.
  • Utilize industry data sources (STR, etc.) for data-driven decision making.
• Sales & Marketing Alignment:
  • Collaborate with the marketing team to develop and execute marketing campaigns that support sales goals.
  • Participate in marketing events and trade shows.
• Operational Excellence:
  • Ensure efficient and effective daily sales operations.
  • Manage sales resources and budgets effectively.
  • See to it that the department exceeds brand standards and expectations of performance

Qualifications

• Experience: Minimum of 4 years experience in hotel sales leadership required
• Education: Bachelor’s Degree
• Preferred Experience:
  • Luxury/Upper Upscale Lifestyle experience
  • In-depth knowledge of the New York City market
  • Experience with IHG systems and processes
• Skills:
  • Strong sales and negotiation skills
  • Exceptional communication, interpersonal and presentation skills
  • Proven leadership and team management experience
  • Ability to adapt and thrive in a fast-paced environment
  • In-depth knowledge of hospitality industry reporting, regulations, and best practices
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams). Strong understanding of sales systems (Delphi), property management systems (PMS), and other relevant software.

Why Join Extell Hospitality Services?

EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies. This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the world’s most dynamic environments.

Typical Compensation Range

• Base Salary: $165K - $195K

Additional Considerations

• Competitive Benefits and Performance Bonus potential

Salary : $165,000 - $195,000