What are the responsibilities and job description for the Guest Service Representative position at Extended Stay America Hotel?
Guest service representative - Hotel office hours are M-F 9AM-10PM
weekends 10AM-10PM - this candidate will be trained to both shifts -
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Job Type: Part-time
Expected hours: No less than 16 per week
Schedule:
- Day shift
- Evening shift
Work Location: In person