What are the responsibilities and job description for the Manufacturing Customer Service Representative position at Extension, Inc?
Extension is seeking a Customer Service Representative for a contract-hire opportunity with one of our clients located in New Berlin, WI.
About Our Client
- Great company culture!
- Full training program with supportive leadership!
- Competitive pay and opportunity for extended contract!
Key Objectives / Role Responsibilities
- Answer/resolve customer emails and calls involving requests for quotes, shipping issues, technical support, and general inquires.
- Order Entry - new orders, returns, updates. Communicate/consult all changes with internal teams: Pricing, Marketing, Sales, Distro
- Review/update customer data in CRM/ERP system
Desired Skills & Qualifications
- 3 years of customer service experience within manufacturing or distribution setting
- CRM/ERP experience - Oracle experience a plus!
- Detail-orientated, team-player and ability to work within a fast-paced environment
Salary Information
- Pay: $20-21/hour based on experience
We’re looking forward to connecting with you and are excited to help you make your next career move!
Salary : $20 - $21
