What are the responsibilities and job description for the Operations Manager position at Exterior Pros?
About Us :
At Exterior Pros, we are a dynamic and growing home improvement company dedicated to providing top-quality services to homeowners. We specialize in exterior and interior bath & shower home remodeling and we're looking for a motivated and experienced Operations Manager to join our team and help drive our success.
Job Overview :
We are seeking a highly organized and detail-oriented Operations Manager to oversee the day-to-day operations of our home improvement business. The ideal candidate will have a strong background in managing multiple projects, teams, and resources efficiently. As the Operations Manager, you will be responsible for ensuring smooth workflow, improving operational processes, and enhancing customer satisfaction across all aspects of the business. Starting pay $75,000, based on experience.
Key Responsibilities :
- Oversee and manage daily operations, including scheduling, resource allocation, and project timelines
- Collaborate with project managers and team leads to ensure projects are completed on time, within budget, and to the highest quality standards
- Monitor inventory levels, materials procurement, and vendor relationships
- Implement and improve operational procedures and best practices to maximize efficiency
- Develop and maintain key performance indicators (KPIs) to measure operational success
- Handle customer inquiries, complaints, and feedback to ensure satisfaction and continuous improvement
- Manage, train, and support staff to maintain a productive and positive working environment
- Prepare and analyze reports on operational performance and provide actionable insights to senior management
- Ensure compliance with safety regulations, company policies, and industry standards
- Assist with business development and growth strategies as needed
Qualifications :
Why Join Us?
Benefits :
Exterior Pros is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $75,000