What are the responsibilities and job description for the Sr Fraud Prevention Analyst (Hybrid) position at External?
- Develops and deliver fraud awareness training programs to educate employees on fraud prevention best practices and procedures. Build effective relationships with internal/external stakeholders
- Monitors and adjusts existing detection strategies to ensure continued effectiveness
- Analyze large datasets using sophisticated fraud detection tools to identify suspicious patterns, trends, and potential fraudulent transactions across various channels (online, in-store, etc.).
- Oversees daily fraud-related matters by providing support to fraud specialists and analysts in addressing inquiries and concerns, as well as collaborating with other business units.
- Analyze cases and complex instances of fraudulent activity and determine final account actions.
- Supports management by facilitating daily reporting, conducting account reviews, and addressing escalations from members and other business units.
- Assist management in reviewing the work of fraud analysts to ensure compliance and accuracy in their evaluations.
- Establish partnerships with local law enforcement agencies and ensure that cases are submitted accurately and in a timely manner to the appropriate jurisdictions.
- Prepare comprehensive reports on fraud trends, detection rates, and mitigation efforts, presenting findings to senior management and key stakeholders.
- Conduct in-depth investigations of suspected fraudulent cases, gathering evidence, interviewing stakeholders, and documenting findings to support corrective actions.
- Maintains appropriate levels of confidentiality.
- Stays informed of trends and developments in the fraud and compliance field.
- Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s purpose, mission and core values.