What are the responsibilities and job description for the System Engineer position at External?
Grants network rights to users. Manages user network and e-mail accounts. Adds and deletes user
Maintains file servers. Back-up software, monitors server storage and system usage, and upgrades software as necessary.
Configures software for network installation and companywide implementation. Installs and maintains network and user
Evaluates, tests, and recommends new software and network system
Ensures that effective security systems are in place to protect network
Ensures that appropriate safeguards are in place to detect computer viruses. Scans network software as needed to detect viruses.
Ensures Credit Union compliance with software licensing
Performs timely and effective user support services, including assisting users in accessing network resources. Provides phone, e-mail, and in-person support to end users. Identifies opportunities to improve user satisfaction and maintains supportive relationships to ensure that needs are
Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data, and makes recommendations for
Maintains current logs of all Servers, PC’s, printers and versions of software
Provide technical direction to IS support staff.
Design and implement network systems and redundant backups to maintain data safety.
Write custom scripts to reduce the need for human intervention.
Contacts vendors and arranges for upgrades, updates, patches and replacements on software and hardware
Analyzes problems and provides technical assistance to solve them. Corrects routine operating problems by entering alternative or corrected operating
Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s vision statement, core values and business principles.
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