What are the responsibilities and job description for the Social Media and Content Specialist position at ExtraHop?
At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.
We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.
If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.
Reporting to the Head of Corporate Communications, the Social Media and Content Specialist supports ExtraHop’s organic social media and content programs, helping to tell a consistent story across the company’s owned channels.
The role will own the day-to-day management of ExtraHop’s social media accounts, driving social media strategy, management, and growth, in close collaboration with our outside agency. This requires a comprehensive understanding of different social media platforms and the cybersecurity media landscape.
The Social Media and Content Specialist will also support ExtraHop’s global communications and content team, creating and managing engaging short-form content, including blogs, while ensuring brand consistency and quality.
Responsibilities
- Develop and maintain a comprehensive social media calendar that is consistent with ExtraHop’s corporate objectives.
- Work with the outside agency to create and share daily social media content, including post drafting and graphics.
- Lead strategy around employee advocacy / engagement across social media.
- Monitor social media interactions and respond to comments professionally and promptly; Build and foster meaningful interactions with audiences on social platforms to enhance engagement and community building..
- Conduct competitive research and report on analytics / metrics on a regular basis to evaluate the company’s social media performance and optimize strategy.
- Create, edit, and publish compelling short-form content, including, but not limited to, blogs, website landing pages, etc.
- Proactively suggest content that aligns to corporate strategy.
- Provide proofreading and editing as needed on communications and marketing projects.
- Ensure alignment with brand guidelines and consistency in tone and messaging.
- Work with cross-functional teams to adapt technical content into engaging and shareable assets.
Qualifications
Preferred Qualifications
The base salary for this position is between $60,-70, base salary plus bonus
Salary : $60 - $70