What are the responsibilities and job description for the Integration Support Specialist position at Extron?
Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation, and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture, which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio.
Responsibilities include providing onsite troubleshooting and phone/remote support for the Classroom AV Systems line of products for our K-12 and Higher Education customers. Providing field installation/commissioning support, predominantly our PlenumVault and WallVault Digital Systems product line, VoiceLift Pro product line and our GlobalViewer Campus Communication Suite software.
- 3 years' experience in Audio Visual equipment installation and customer service.
- Knowledge of IT Networking and Microsoft Windows Server
- Experience working with General Contractors and / or Sub-Contractors.
- Expertise in Audio Visual project management/ commissioning procedures.
- Excellent communication skills (written and verbal).
- Strong attention to detail, highly organized, computer literate.
- Ability to work well in a fast-paced professional office environment.
- Some travel will be required.
For 40 years, Extron, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.
As an industry leader, Extron is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset.
We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!
Extron is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact an Extron Electronics Human Resources Representative at Extronhreeo@extron.com. Please indicate the specific assistance needed. This option is reserved for the use of individuals with disabilities only.
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