What are the responsibilities and job description for the Medical Office Assistant position at Eye Care & Eye Wear Center of Maine?
Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our Optometric healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth flow of patients, and providing exceptional customer service. This role is critical in creating a welcoming environment for patients while efficiently handling administrative tasks.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage patient check-ins and check-outs efficiently.
- Process payments and handle cash transactions accurately.
- Schedule appointments and manage the clinic's calendar.
- Maintain patient records and ensure all documentation is up-to-date and compliant with HIPAA regulations.
- Assist with medical coding and documentation review as needed.
- Answer phone calls, respond to inquiries, and provide information regarding services offered.
- Collaborate with staff to ensure seamless patient care.
Skills
- Proficiency in medical software systems.
- Strong understanding of medical records management and documentation review processes.
- Computer literacy is essential for managing electronic records and scheduling systems.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA standards.
- Previous experience in a medical office or clinic setting is preferred but not required.
- A proactive attitude towards problem-solving and customer service excellence.
Join our team as a Medical Office Assistant where you can contribute to creating a positive experience for our patients while supporting the operational success of our clinic.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $20 - $22