Referral Scheduling Coordinator

Job Overview

We are seeking a dedicated and detail-oriented Referral Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing incoming patient referrals, ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires strong customer service skills and a solid understanding of medical terminology, including ICD-10 coding and physician schedule management. The Referral Coordinator will work closely with front desk staff and clinical teams to facilitate care plans and ensure compliance with healthcare regulations.

Responsibilities

• Manage incoming patient referrals and coordinate appointments with appropriate specialists.
• Maintain accurate records of referrals, including tracking the status and follow-up actions.
• Communicate effectively with patients, healthcare providers, and insurance companies to gather necessary information for referrals.
• Utilize medical terminology to interpret care plans and ensure proper documentation.
• Assist front desk operations as needed, providing excellent customer service to patients.
• Ensure compliance with ICD-9 and ICD-10 coding standards in all referral documentation.
• Collaborate with clinical staff to streamline referral processes and improve patient care outcomes.
• Address any issues or concerns related to referrals promptly and professionally.

Requirements

• Proven experience in a customer service role within a healthcare setting is preferred.
• Familiarity with front desk operations in a medical environment is a plus.
• Knowledge of medical terminology, particularly related to ICD-10 coding.
• Strong clerical skills with attention to detail in managing patient records and documentation.
• Understanding of health insurance and Medicare regulations is required.
• Excellent communication skills, both verbal and written, for effective interaction with patients and healthcare professionals.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficiency in using electronic health record (EHR) systems is advantageous.

If you are passionate about enhancing patient experiences through effective coordination of care, we encourage you to apply for this rewarding opportunity as a Referral Coordinator.

Job Type: Full-time

Pay: From $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• referral scheduling: 1 year (Required)

Ability to Commute:

• Savannah, GA 31405 (Required)

Ability to Relocate:

• Savannah, GA 31405: Relocate before starting work (Required)

Work Location: In person

Salary : $20