What are the responsibilities and job description for the Patient Services Representative position at Eye Health America?
About Clemson Eye
Clemson Eye, an affiliate of Eye Health America, is a growing multi-specialty ophthalmology practice focused on excellence in patient care and creating exceptional customer experiences.
We are seeking individuals who want to make a difference and contribute to our mission of delivering high-quality patient care.
Job Responsibilities:
- Check patients in for appointments and greet them in a pleasant and professional manner.
- Mark the arrival time of patients and ensure timely appointment scheduling.
- Scan patients' insurance cards and driver's licenses.
- Enter new patient demographic information into the computer.
- Verify proper authorization or referral from the patient.
- Present and collect fees, post payments, and schedule the next appointment.
- Maintain accurate records of past due accounts and collect payment at checkout.
- Manage cash drawers and balance daily transactions with payments posted and credit cards processed.
- Evaluate chart data to verify completed information and signatures.
Benefits:
- Medical, dental, vision, short-term disability, long-term disability, life insurance, and more.
- Matching 401(k) plan.
- Employee discount.
- Wellness program.
- Paid vacation and holidays.
- Uniform allowance.
- Training and advancement opportunities.
Requirements:
- High school diploma or equivalent.
- Prefer one year of experience in eye care or a medical environment.
