What are the responsibilities and job description for the Front Desk Receptionist position at Eye Specialists of Indiana?
At Eye Specialists of Indiana, we are dedicated to provide exceptional service, from experienced doctors and staff using proven technology. This is your opportunity to join our fast paced growing ophthalmology practice. We are a team that strives for excellence in serving our patients, our colleagues and our community. Our employees contribute directly to growth and success of our practice, and takes pride in being a member of our team. We strongly believe that the manner in which our patients are treated by our employees is as important as the services provided by our doctors.
Job Description:
As a front desk/call center employee, you are our first impression to our patients, whether it is over the phone or face to face. Main job duties include but not limited to: answering phones, and ensuring accurate transferring of calls, checking in/out patients, explaining intake forms as needed, accurately update patients medical records, scheduling appointments, scanning documents and/or insurance cards, as well as other duties assigned by team lead or supervisor.
Here is a bullet list that will be expected of you:
- MUST BE ABLE TO TRAVEL TO ALL INDIANAPOLIS LOCATIONS
- Accurately and timely enter patient demographics and insurance information into databases for patient registration
- Evaluate chart data to verify information in correct. Confirm with each patient that demographics, insurance and referring doctor is correct in ehr system when patient comes in for appointment. Making sure that we have all signatures and forms completed as needed.
- Scan insurance cards and make sure printed in the chart every new calendar year
- Performs duties with a stable, mature and dependable attitude
- Creating a welcoming atmosphere by greeting visitors and patients to the clinic
- Perform all duties respectful of confidentiality and safety of all patients, employees and doctors
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Indianapolis, IN (Required)
Work Location: In person
Salary : $16