What are the responsibilities and job description for the Patient Care Coordinator position at Eyecare of Catoosa Hills?
Job Title: Front Desk / Patient Care Coordinator
Location: Catoosa, OK
Company: Eyecare of Catoosa
Job Type: Full-Time
About Us:
At Eyecare of Catoosa, we’re all about creating a positive and welcoming environment for our patients and team! We’re on the hunt for a friendly, organized, and customer-focused Front Desk / Patient Care Coordinator to join our dynamic team. If you love making a difference in people’s lives, thrive in a fast-paced environment, and enjoy working with a fun, supportive group of professionals—this is the perfect role for you!
What You’ll Be Doing:
- Be the first face our patients see when they walk in, creating a warm and welcoming atmosphere.
- Answer calls, schedule appointments, and assist with any questions or concerns with a smile.
- Verify insurance info and update patient records with precision and care.
- Help coordinate patient flow and keep everything running smoothly—because we know how important their time is!
- Collect co-pays and assist with any billing inquiries—making sure everything is easy to understand.
- Handle patient concerns with empathy and professionalism, turning any frustration into satisfaction.
- Keep the front desk area organized, clean, and efficient so we can focus on what really matters—our patients.
- Assist with other administrative tasks as needed (and we promise, they’re always interesting!).
What We’re Looking For:
- A positive, can-do attitude that makes every patient interaction feel like a VIP experience.
- Previous experience in a front desk or customer service role, preferably in a healthcare setting, is a plus!
- A quick thinker who thrives on multitasking and stays calm under pressure.
- Strong communication skills—be the friendly voice patients can rely on.
- Comfortable using Microsoft Office Suite and scheduling software (don’t worry, we’ll train you on everything else!).
- An organized approach to everything from managing appointments to filing paperwork.
- A genuine passion for patient care and providing top-notch service.
- Someone who is both detail-oriented and team-oriented—we work together to keep things running smoothly!
Why You’ll Love Working With Us:
- A fun and supportive team that loves to collaborate and help each other out.
- Competitive salary
- Medical Benefits
- Plenty of room to grow and advance in your career.
- Training and support to help you succeed and feel confident in your role.
- A positive, patient-first work culture that values kindness and respect.
Ready to Join the Team?
If you’re excited about being the face of a company that values its people and provides top-tier care to our patients, we want to hear from YOU! Send us your resume and a quick note telling us why you're a perfect fit for the role.
We can’t wait to meet you!
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
- Insurance verification: 1 year (Preferred)
- Optical Sales: 1 year (Preferred)
Location:
- Catoosa, OK 74015 (Preferred)
Ability to Commute:
- Catoosa, OK 74015 (Required)
Ability to Relocate:
- Catoosa, OK 74015: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17