What are the responsibilities and job description for the Customer Service Representative position at Eyman Plumbing, Heating & Air?
The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Communicate with customers via phone and email
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms (software programs)
Qualifications
- Relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Good Listening skills
- Moderate typing skills
- Willing to learn basic knowledge of plumbing, drains, and HVAC for customer service phone calls
- Demonstrate office-setting professionalism at all times
- Other office tasks may be assigned as needed including filing, organizing, and billing
Equal Opportunity Employer, 4th Generation; Family-Owned Business Seeking Forward Expansion
Website: www.trusteyman.com
Address: 8506 S 117th St LaVista, NE 68128
Office: 402-731-2727
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
Work Location: In person
