Demo

Leasing Agent

EZ Self Storage LLC
Somerville, NJ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Description :

TFE Properties, LLC is recruiting a full-time leasing agent with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our residential communities located in Somerville, New Jersey.

The candidate must be well organized, self-motivated, and adaptable to changing situations. Candidate must possess ability to work as a team to reach occupancy and renewal goals. Must have good oral and written communication skills. Knowledge of Microsoft Excel and Word are required, Yardi knowledge a plus. Valid driver license required. Position requires weekends and flexibility with the 40-hour work week.

Requirements :

Duties and Responsibilities

Reports to : Property Manager

General Duties :

  • Lease apartments at highest effective rent possible while maintaining a high degree of customer satisfaction.
  • Qualifying, determining needs preferences, and provide features and benefits to prospective residents.
  • Possess the ability to sell qualities of community over the phone and be able to obtain appointments for the prospective resident to visit the property.
  • Follow all company and leasing guidelines in the sales process.
  • Maintain a courteous and helpful attitude to residents, potential residents and vendors.
  • Respond to resident requests in a prompt and courteous manner.
  • Understand and work within the guidelines of all federal and state laws regarding Fair Housing and multi-family housing; OSHA, Workers’ Compensation, and Federal Wage and Hour Act.

Primary Responsibilities :

  • Answer incoming phone calls in a pleasant and courteous manner.
  • Oversee guided tours of housing units and common areas.
  • Understand company policies and procedures and convey them to current and potential residents.
  • Understanding of all related leasing documents and the ability to accurately complete them in a timely manner.
  • Maintain accurate resident files and a well-organized workspace.
  • Enter walk-in traffic, phone-call traffic, leases and related information into the Yardi system daily.
  • Track and accurately record traffic sources for all phone calls and walk-in traffic.
  • Qualify all potential residents by following qualification guidelines of our company.
  • Process applications and forward to Property Manager for approval process within 24 hours.
  • Assist new residents in the move-in process including but not limited to obtaining signature of all lease documents and move in inspection requirements.
  • Inspect all move in units prior to scheduled move in to ensure there are no outstanding defects.
  • Aid in resident retention programs through contribution and development of programs and resident functions.
  • Market the community to local businesses, real estate companies and locators.
  • Physically visit competitive properties on a monthly basis and report finding to the Property Manager and in the form of a Market Survey.
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