What are the responsibilities and job description for the Store Manager position at EZCorp, Inc.?
Address : 2526 8th Ave. Garden City, Colorado 80631
Brand : EZPawn
The Assistant Store Manager (ASM) acts as the store's "second in command" and assists in providing leadership, coaching and operational direction to teams to maximize revenue and effectively control expenses to achieve business and financial targets for a store business unit. The ASM completes all required and assigned development / training and is responsible for assisting in the development and training of their store team. The ASM demonstrates exceptional customer service and oversees and engages in sales and lending activities and is responsible for day-to-day operations and delegation of duties. The ASM helps to maintain a positive work environment and culture by building professional relationships with Team Members. As a keyholder, this role will open and / or close the store as required.
KEY AREAS OF RESPONSIBILITIES :
- Ensures superior customer service standards
- Ensures proficient execution of the sales and lending processes to standard for self and team
- Maximizes revenue growth, operating margin, and controls expenses to support the assigned location in meeting or exceeding all financial objectives
- Assists with Inventory Control
- Ensures personal and team adherence to Company Policies, procedures, and compliance including all regulations regarding firearms
- Assists in oversight of all aspects of labor, staffing, onboarding, training, and retention
- Ensures cultural alignment with Company Core Values and Guiding Principles
ESSENTIAL DUTIES & RESPONSIBILITIES :
EDUCATION & EXPERIENCE :
PHYSICAL DEMANDS & WORK CONDITIONS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is required to stand; use hands and fingers when manual dexterity is required to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The noise level in the work environment is usually moderate. The Team Member is frequently required to walk, stoop, kneel, or crouch. The Team Member is occasionally required to climb or balance. The Team Member must regularly lift and / or move up to 25 pounds. The Team Member is required to use carts and other available equipment to assist with lifting when using the "Buddy Lifting System" is not possible. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EZCORP is an Equal Opportunity Employer