What are the responsibilities and job description for the Banquet Server & Support Staff position at F & B LLC?
Description
We are seeking a hard-working and experienced banquet server. The ideal candidate is courteous, professional, and works well with a team. A banquet server delivers food and drinks to guests at large events, parties, and weddings. The responsibilities of this position include serving food, helping set up and break down the event, all while providing excellent customer service to guests. Banquet servers may work in a variety of venues as the location of events to which they are assigned can vary. This includes riding the gondola to the top of the mountain for events as well as being inside and outside. Banquet servers should be available to work on call.
Requirements
As a banquet server it is important to be energetic, friendly, focused, efficient, and interactive with guests. Working well with a team and under the guidance of their manager is also a requirement for a banquet server. They are responsible for greeting guests, helping them find their seats, and serving food and drinks throughout the event. A Banquet Server is also responsible for assisting with preparing and cleaning up the event, serving guests, and responding to questions, complaints and special requests.
In order to be successful in the banquet server role, candidates must have excellent customer service and communication skills. Professionalism, politeness, and efficiency as a server are also required.
Responsibilities include but are not limited to:
- Greeting guests as they arrive to the event and directing them to the right table or seat
- Making sure guests are comfortable by answering questions, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages
- Circle around the event with trays of appetizers and beverages easily accessible to the guests
- Pointing guests in the right direction for necessary services and features of the event
- Supporting other staff members who may need help in order to maintain guest satisfaction
- Keeping guests and staff members safe by following safety and quality regulations
- Obtaining an Idaho food handlers card within 30 days of being offered the position
- High school diploma or GED
- Previous experience as a server is preferred (willing to train the right person)
- Needs to meet state minimum age requirements (if alcohol will be served)
- Courteous, professional, and attentive to guests of the events
- Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects
- Excellent interpersonal, communication and customer service skills
- Work as part of a team to maintain guest satisfaction
- Follow instructions provided for each specific event
- Flexibility to work early mornings, late nights, weekends and holidays
