What are the responsibilities and job description for the Dispatch position at F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical?
Overview
About Us:
Why Choose Us
F.H. Furr isÂ
seeking
 a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you willÂ
be responsible for
 coordinating schedules, prioritizing calls, and providing exceptional customer service
Responsibilities
eam toÂ
allocate
 resources for emergency calls
 records of service calls and technician activities
Qualifications
 is a plus)
USD $17.00/Hr. Posted Max Pay Rate:
USD $19.00/Hr.
About Us:
- F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
- A proud major player in the residential home services business for over 45 years
- The Company has over 750 employees across Virginia, Maryland, DC and Delaware with regional headquarters in Manassas, VA - ourÂ
Why Choose Us
- Competitive compensation and benefits package
- Join a dedicated support team committed to your success
- Thrive in a dynamic and fast-paced work environment
- Be part of a reputable company with a legacy of excellence
- Opportunities for growth and advancement
F.H. Furr isÂ
seeking
 a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you willÂ
be responsible for
 coordinating schedules, prioritizing calls, and providing exceptional customer service
Responsibilities
- Efficiently schedule and dispatch field technicians for service calls and projects
- Prioritize service requests based on urgency and location
- Communicate effectively with customers to confirm appointments and provide updates
- Coordinate with theÂ
eam toÂ
allocate
 resources for emergency calls
- Monitor
- Maintain
 records of service calls and technician activities
Qualifications
- Proven experience in a dispatching or scheduling role
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Familiarity with scheduling software or dispatching systems (experience withÂ
 is a plus)
- Ability to work in a fast-paced, deadline-driven environment
- Detail-oriented and able to accurately record and relay information
- Company-paid Medical, Dental, and Vision Insurance
- 401(K) Plan
- Company-paid Long-Term Disability and Life Insurance policies
- Short-term disability and voluntary life insurance options
- Generous PTO and Holiday Plan
- Opportunities for professional development and advancement
USD $17.00/Hr. Posted Max Pay Rate:
USD $19.00/Hr.
Salary : $17 - $19
