What are the responsibilities and job description for the Travel & Expense Help Desk Specialist (Trilingual Portuguese) position at F. Hoffmann-La Roche Gruppe?
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
Travel & Expense Help Desk Specialist (Trilingual Portuguese)
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Job description
The Opportunity
The Travel and Expense Support Specialist is part of the End-to-End Customer Experience Operations. This role maintains and supports the daily activities of the Travel and Expense and Company Card expenses associated with the Roche Global Credit card programs. This role is expected to offer a high level of customer service as it is the first point of contact for our internal customers. As a T&E Support Specialist, you are responsible for providing customer service support for our Roche affiliates in relation to the Travel & Expense Application (Concur).
Reports to :
- Cluster Section Lead - Demand to pay
Key Responsibilities
Who you are
Self-motivated and passionate about the job, understanding the importance of providing high-quality service. Open-minded, dedicated to making a difference, and open to constant development. Experience in a shared service environment, preferably in the customer service area. Experience with corporate credit card programs is an advantage. Fluency in English and Portuguese is required.
Qualifications
Experience of
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity, and diversity.
The Roche Services & Solutions as well as People Support Solutions organizations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources), and beyond to our Roche colleagues across the Americas region. Today Roche employs around 800 employees in Costa Rica.
Roche is an Equal Opportunity Employer.
J-18808-Ljbffr
