What are the responsibilities and job description for the IT Support Technician position at F-L Management Inc?
Job Title: IT Support Technician
Wage: $19 - $26
Advertising Location: Camas preferred / Vancouver secondary
Company: Technology Solutions Team
This is an in person, full time job located in Camas, WA.
Technology Solutions Team is an information technology company doing business in Oregon and Washington with its corporate offices in Camas, Washington. We work with hotels, schools, and offices. We do basic end-user computer support, networking, cameras, phone systems, access control, networking, Wi-Fi, email and cloud administration, server management and more.
We are looking for a support technician with networking experience to process support tickets, solve end-user issues remotely, assist in the installation of new systems, troubleshoot network and computer issues, and to communicate with vendors by telephone. The support tech will report to and work closely with other team members and our Director of IT.
Associate degree in networking or similar specialty is preferred, but not required
Professional Skill Requirements:
Friendly and proficient in customer service
Good communication skills
Attention to detail
Willingness to learn
Creative problem solving skills
Ability to work independently, prioritize, and manage multiple tasks
Willing to drive to remote locations occasionally as needed
Takes initiative
Technical Skill Requirements:
Foundation in computer hardware, software, and operating systems
Experience in troubleshooting technological, network, and end user computer issues
Microsoft Windows troubleshooting experience
Proficient understanding of networking including IP addressing, VLANs, DNS, DHCP, and Wi-Fi
Familiarity with remote access programs
Set up and troubleshoot printer connectivity issues
Ability to document network information and create basic network maps
Experience with basic ethernet cable wiring & testing
Basic scripting experience is preferred, but not required
Basic Google Admin and Microsoft Active Directory experience is preferred, but not required
Associate degree in networking or similar specialty is preferred, but not required
Previous IT help desk experience is preferred, but not required
Benefits:
Health insurance
Options for
Vision & dental coverage
Life insurance
Short-term & long-term disability coverage
401k plan with employer match
Paid vacation time starting at 5 days per year
Paid sick time
7 paid holidays
2 floating holidays per year
Mentoring & professional development
Discounted stays at our hotel properties across the country
$500 annual education credit for courses approved by employer
We are proud to be an equal opportunity employer
Salary : $500
