What are the responsibilities and job description for the Desktop Support Technician position at F2Onsite?
Job Description
Job Description
This is a direct placement role, NOT contract.
Immediate need for an Onsite Desktop / End User support Tech. This resources should have 2 years of Desktop support experience. Skill set should include : Windows 10, imaging, deployments, HW Break / Fix on desktops and laptops, End User Support, MS Applications, remote tools, ticketing systems and good communication and documentation.
Job Description
- Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
- Receiving and documenting requests for support.
- Deciding on the most suitable ways of providing aid.
- Delivering IT and related assistance upon request, or as you deem suitable.
- Configuring new desktops, routers, modems, and similar devices.
- Performing routine inspections and upkeep of existing installations.
- Updating computer operating systems and other important software, as needed.
- Substantiating requests for hardware and software purchases and upgrades, if appropriate.
- Providing suggestions on appropriate training for staff.
Requirements
Education and Experience :
Skills :
Additional Information
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com.
WHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com. WHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
