Care Coordinator

Job Description:

A Care Coordinator is a dedicated professional committed to helping individuals navigate healthcare, housing, employment, and community resources. In this role, you will assess needs, develop personalized care plans, and connect clients with the services that support their recovery and well-being. By advocating for individuals, fostering collaboration, and ensuring seamless communication among care teams, you will play a crucial role in empowering clients to overcome barriers and achieve stability.

As a Care Coordinator, you will work closely with peer support specialists, service providers, and community organizations to create a coordinated and person-centered approach to care. Your work will emphasize advocacy, education, and resource navigation, ensuring that every individual receives the support they need to build a healthier, more independent future.

This position is ideal for individuals who are passionate about making a difference, believe in the power of holistic care coordination, and are committed to empowering individuals by bridging gaps across common barriers through community support systems.

Role Responsibilities:

• Act as the primary point of contact, advocate, and resource for individuals enrolled in F5 Project’s care coordination programs (e.g., Free Through Recovery, Community Connect), working alongside care teams, family members, probation/parole officers, and community partners.
• Assess and monitor participant needs, develop individualized care plans, and set client-driven goals to support recovery, housing, employment, and overall well-being.
• Conduct regular check-ins with participants, monitoring progress and adjusting care plans as necessary.
• Educate participants on available community resources and help them navigate services to support their recovery and overall well-being.
• Facilitate communication between participants and service providers to ensure seamless care coordination and access to necessary resources
• Facilitate access to inpatient treatment centers for select participants
• Complete all required Care Coordination training, ongoing professional development, and actively participate in Care Coordinator meetings.
• Ensure strict compliance with HIPAA guidelines by maintaining participant confidentiality at all times.
• Maintain accurate records and documentation while staying organized in a fast-paced environment.
• Foster strong community partnerships by collaborating with local agencies and service providers
• Demonstrate professionalism and strong communication skills, and ethical care coordination practices in all interactions.
• Travel up to 20% of the time, as needed
• Perform other duties as assigned

Required Qualifications:

· Requires 3 years of experience with special populations, or a bachelor’s degree and 1 year of supervised experience

· Must be passionate about providing direct services and building rapport with individuals, especially those from special populations

· Must complete state-mandated care coordination training upon hire

· Hold a valid driver’s license and be able to pass a background check

· Candidate must reside in Region 4: Grand Forks, Pembina, Nelson, or Walsh County

Preferred Qualifications:

· Work experience in case management, behavioral health services, or social work

· Licensed Bachelor of Social Work (LBSW) or actively working towards this credential

Company Description:

F5 Project is a North Dakota-based nonprofit dedicated to breaking the cycles of crime, addiction, and isolation by providing individualized care and second chances. Founded in 2016, our mission is to foster resilience, restore hope, and empower individuals to rebuild their lives, regardless of their past.

Through a holistic approach, we offer housing, employment support, peer mentorship, and behavioral health programs such as Free Through Recovery and Community Connect. In 2024, our services grew to include at-risk youth programming and Akisni Warrior Lodge, a culturally-based prison recidivism reduction program. Our team collaborates with local agencies, employers, and community partners to ensure individuals have access to the resources needed to succeed in recovery, reintegration, and personal growth.

At F5 Project, we believe that every person deserves the opportunity to thrive. By combining lived experience with compassionate support, we help individuals create a new path forward—one rooted in stability, dignity, and self-sufficiency. With our mission as our guiding force, we work to create a space where every person can thrive, no matter their background. Learn more about F5 Project at F5Project.org

Job Type: Full-time

Pay: $20.67 - $22.12 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Choose your own hours
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Grand Forks, ND 58201

Salary : $21 - $22