What are the responsibilities and job description for the Inside Sales Representative - Product Support position at Fabick Cat?
Company Overview:
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information visit http://www.fabickcat.com/
Why Work For Us!
At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package.
Responsibilities:
- Qualify leads, develop opportunities, create detailed quotes and manage retail product projects.
- Read equipment specifications and contract drawings to determine equipment and service requirements.
- Support Outside Sales Representatives, Project Managers and the Sales Coordinator as needed to maintain a high level of group performance.
- Re-establish, qualify, and maintain contact with Fabick's Electric Power customers, contractors, and end-users to increase sales of generators and electrical distribution equipment.
- Handle direct mail and other promotional campaigns with assigned accounts. Customers will span all industry types.
- Will maintain accurate customer account information and machine population. This allows the targeting of specific customers for sales and promotions and the tracking of specific account and territory goals.
- Through the needs analysis process, ISRs will determine individual customer's needs and provide solutions to meet them.
- Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals.
- Complete the Dealership's ISR training program.
Qualifications
- Bachelor's degree in sales, marketing or a related field is preferred, but not required.
- High level of customer service skills are required.
- Strong technical and project management skills are required.
- Experience in the commercial power industry is preferred.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 20 pounds.
Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
