What are the responsibilities and job description for the Front Desk Receptionist position at FACE FOUNDRI?
Job Description
Create a welcoming and inclusive experience for every guest. Maintain a positive environment, exceeding standards in guest services, phone etiquette, and product recommendations.
Main Responsibilities:
- Demonstrate high standards of customer service and maintain FACE FOUNDRI standards.
- Schedule appointments with accuracy and attention to detail.
- Meet or exceed sales goals set by the Manager.
- Explain, sell, and recommend FACE FOUNDRI products.
- Work with the Operations Manager to identify low supplies.
- Assist in all in-store operational processes.
- Ensure store standards are adhered to at all times.
- FOLLOW company time keeping procedures.
- Attend mandatory training and team meetings.
- Maintain safety, sanitation, and hygiene procedures.
- Keep the store clean and fully stocked.
Experience Requirements:
- 1 year of Guest Service Experience
- Sales and Marketing Experience
- Salon Experience (Preferred)
- Current Esthetic Students (Preferred)
Working Conditions:
Part-time position with nights and weekends required.
High School Diploma or Equivalent required.