What are the responsibilities and job description for the Operations Program Manager position at Facebook App?
In this role, you will work with cross-functional teams and external partners on Facebook’s SMS platform, a key lever for driving user growth. You must be exceedingly well organized and possess expert level communication skills, strong decision-making ability, and acute attention to accuracy and detail in all aspects of responsibilities.
Operations Program Manager Responsibilities:
Minimum Qualifications:
Operations Program Manager Responsibilities:
- Manage strategic and operational aspects of marketing budget management, working with many cross-functional teams
- Lead program operations with third-party vendors
- Lead collaboration with sourcing and legal team to manage agreements
- Drive key changes to programs to achieve future state objectives which could include processes, documentation, measurement, etc.
- Analyze, negotiate, and track optimizations to drive cost efficiency and impact on user growth
- Perform testing of new vendors and services to help onboard new vendors to improve overall quality and drive cost savings
- Work with analytic and engineering teams to resolve any Telcom carrier related technical and business issues
- Manage vendor relationships by answering day-to-day questions, helping organize and prepare for business reviews, and resolve adhoc issues. Build tracking and measurement for KPIs
- Assist in Auction by communicating and negotiating with vendors, analyzing bids, making recommendations, and ensuring agreements are executed in a timely fashion
Minimum Qualifications:
- Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or eq uivalent practical experience. Degree must be completed prior to joining Meta.
- BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical field or 3 years equivalent technical work experience
- Minimum of 3 years of project or program management experience
- Experience managing large budgets, including forecasting
- Experience managing multiple vendors, including negotiating deals
- Knowledge with numbers and proficient in doing basic analysis
- Experience using Microsoft Excel and PowerPoint
- Experience flourishing in a fast-paced and ambiguous environment
- Experience in A2P SMS
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law
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