Network and Systems Administrator

Join Our Facet Team 

Facet is a fast-growing energetic civil and structural engineering and environmental consulting firm with six offices in Washington. We are engineers, scientists, arborists, landscape architects, planners, and more, with decades of experience working throughout the PNW and the nation.

Job Description

The Network and Systems Administrator will provide technical support to our design, consulting, and administrative teams in a hybrid work environment. This role will require occasional visits to our offices in Seattle, Kirkland, Mount Vernon, Whidbey Island, Federal Way, and Spokane, for in-person support and hardware setups/troubleshooting.  The Network and Systems Administrator is crucial in ensuring the smooth operation of our network infrastructure and delivering exceptional support to end-users. The ideal candidate will have strong IT support experience, excellent troubleshooting skills, and a solid background in network administration. We have an external IT consultant, who we intend to keep in some capacity for support in this position.

Primary Responsibilities

• Communicate with end users to understand and troubleshoot problems
• Record data required to analyze problems and track them to final solution  
• Fulfill internal material requests and transfers
• Inventory receipt, documentation, and distribution
• Provide problem resolution, reassigning or escalating advanced inquiries to our external IT consultant, when necessary.
• Prepare and present reports related to IT problems and help desk activity for management review and action
• Write custom reports and dashboards for Deltek Vantagepoint project management/accounting software
• Maintain network systems, install new hardware and modifying existing hardware, and related network software and applications
• Collaborate with network administrator to review and analyze hardware and software needs; recommends changes
• Facilitate the Company’s transition to cloud services
• Perform other related duties, as assigned

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or a related field; or equivalent experience
• 2 years of technical support experience
• Experience with enterprise software for project-based business reporting
• Network maintenance experience
• Experience administrating Microsoft 365 and Windows Server environments
• Previous experience as a Network Administrator
• Experience supporting geographically distributed offices
• SQL custom reporting experience preferred
• Vantagepoint reporting experience preferred
• Experience with Egnyte preferred
• Proficiency in Microsoft Office Suite
• Strong verbal and written communication skills with the ability to explain technical concepts to nontechnical staff
• Excellent data analysis and problem-solving abilities
• Proven troubleshooting and management skills for laptops, printers, software, and related technology

Benefits

• Competitive salary with opportunities for performance-based bonuses
• Generous Paid Time Off (vacation and sick)
• 7 fixed holidays and 2 floating holidays
• Fully paid employee medical, dental, and vision coverage
• Employer paid for dependents’ medical, dental and vision paid at 60%
• Choice of a traditional copay plan or High-Deductible Health Plan (HDHP) with a Health Savings account (HSA)
• Facet fully funds HSAs to the IRS maximum ($4300 for individuals and $8550 for families) for employees selecting the HDHP with HSA
• $300 annual fitness benefit
• $100,000 employer paid life insurance
• Employer paid long-term and short-term disability
• Voluntary plans include additional group life, accident, hospitalization, and serious illness
• 401k (Roth or Traditional) available after 3 months of employment
• 4.5% 401k match contributed to the Facet Employee Stock Ownership Plan (ESOP), a plan which grows with the value of the company
• Financial support for professional development and memberships in professional associations

Salary : $300