What are the responsibilities and job description for the Network Systems Administrator position at Pivotal Solutions Inc?
Job Description
KEY RESPONSIBILITIES / DUTIES
Perform senior level network and systems administration in a multi-platform, multi-location, hybrid work environment
Participate in all aspects of planning, developing, implementing, upgrading, administering and securing network premise and cloud infrastructure
Apply safeguards and other measures to protect the security, availability and integrity of company data, systems, networks and applications; perform regular monitoring to verify the integrity, security and availability of systems and networks
Develop, implement and follow preventative maintenance plans and procedures, as well as disaster recovery plans; administer the backup program, perform test and live restores
Analyze, diagnose and repair server, network and other system or application failures; troubleshoot and resolve other IT issues
Develop and maintain technical skills so they are current with existing and emerging technologies and practices
Effectively manage IT projects
Research, evaluate, propose, develop, implement and administer system enhancements, workflow improvements and other solutions that support business needs
Work with other departments to understand and support their IT needs; provide technical support and guidance to users
Coordinate activities with vendors and others
Participate in the development and maintenance of policies, procedures, documentation and training materials
Participate in the development and application of IT budgets and work plans; purchase and maintain records for approved IT hardware, software, support and service
Follow IT security best practices and participate in efforts to meet compliance standards, including PCI DSS
Deliver quality customer service while remaining security-minded
Back up and support other IT staff as needed
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
REQUIRED SKILLS / ABILITIES
Working knowledge of scripting tools and command shells (e.g. CMD, PowerShell, Bash) required
Expert level understanding of TCP / IP protocols and advanced IT networking concepts required. Experience with IPv6 a plus
EDUCATION AND EXPERIENCE
Five years experience in network and systems administration in a fast-paced business environment required; ability to perform senior level network and systems administration in a multi-platform (Windows, Linux, Mac) environment required
Experience with planning, implementing, administering and securing network infrastructure including network security appliances, routers, managed switches, wireless access points, servers, workstations, peripherals, cabling and other equipment. Experience with Sonicwall, Aruba, Fortinet and Cisco products a plus
Experience with network monitoring and log aggregation tools preferred
Experience with disaster recovery and business continuity planning; experience with the administration of backup solutions required
Experience implementing, upgrading and administering Windows Servers, including Active Directory, Microsoft Exchange, SQL Server and Hyper-V required; experience administering Microsoft cloud products including Azure, Azure Active Directory, Exchange Online and InTune preferred
Experience supporting and administering Linux distributions and open-source databases (CentOS, MySQL, etc.) required
Experience administering a variety of database-driven business applications (e.g. Salesforce), including configuring and supporting integrations with other systems and applications preferred
Experience with workstation imaging and deployment solutions and automated application deployment tools preferred
Experience deploying and maintaining VoIP solutions and supporting mobile devices and applications preferred
PHYSICAL REQUIREMENTS
Ability to perform work duties under stress and time pressures
Ability to travel to remote sites periodically
Ability to work some evenings, weekends, holidays and on-call shifts
Ability to lift and carry 30 pounds unassisted
Ability to climb, twist, bend, kneel, crawl and reach above head as required
Ability to sit and type on a keyboard for long periods of time
Knowledge of and ability to use a variety of hand tools to support IT work
Ability to work in noisy, cold environment periodically
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