Customer Service Representative

Factory Direct Marine & RV in Edgewater, FL is seeking a skilled Customer Service Representative to join their team. The ideal candidate will have working knowledge of computers, social media, phones, and email, and be able to multitask in a fast-paced dealership environment.

Key Responsibilities:

• Answer group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned

Requirements:

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver's license and clean driving record

Benefits:

• Health, dental, vision insurance
• 401k
• Paid time off

Factory Direct Marine & RV is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf.

Factory Direct Marine & RV will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Factory Direct Marine & RV. These claims are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment.

The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Factory Direct Marine & RV rise email address (@FDMRV.COM). Please take extra caution while examining such an email address, as the scammers may misspell an official Factory Direct Marine & RV email address and use a slightly modified version duplicating letters.

Factory Direct Marine & RV will not be held liable or responsible for any claims, losses, damages or expenses resulting from the scammers. If you suspect a position is fraudulent, please contact Factory Direct Marine & RV Talent Acquisition. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.

NEVER:

• Never provide personal or bank information over email or phone
• Never take cashier's checks or money orders as a form of payment, as your bank will hold you accountable for any bounced checks.
• Never wire funds to an employer. Any employer who requests wire funds is a scam.
• Never apply for a job listed by someone from another country.
• Never apply for a job with someone who indicates they are away on business or out of the country and need someone to begin with right away.
• Never agree to a background check unless you have met employer in person, and do not provide your personal information over email or phone.
• Never apply to a position that is emailed to you unsolicited.