What are the responsibilities and job description for the Service Advisor - Boats, RVs, and Automotive Representative position at Factory Direct Marine & RV?
Job Summary: We are seeking a highly motivated and customer-focused Service Advisor to join our team at Factory Direct Marine & RV in Edgewater, FL.
About the Role: As a Service Advisor, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring that our customers receive the best possible experience.
Key Responsibilities:
- Customer Service: Handle all customer calls and inquiries in a professional and courteous manner.
- Service Writing: Write accurate and detailed service orders, ensuring that all necessary information is included.
- Technical Support: Provide technical support to customers, answering questions and addressing concerns.
- Sales and Marketing: Work with customers to identify their needs and provide solutions, promoting our products and services.
- Team Collaboration: Collaborate with our service team to ensure that all customers receive the best possible service.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous retail sales or service department experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong work ethic.
What We Offer:
- Competitive Pay: We offer a competitive salary and benefits package.
- Opportunities for Advancement: We are committed to helping our employees grow and develop their careers.
- Training and Development: We provide ongoing training and development opportunities to help you succeed in your role.
Equal Opportunity Employer: Factory Direct Marine & RV is an equal opportunity employer and welcomes applications from diverse candidates.
