What are the responsibilities and job description for the Territory Account Manager position at Factory Motor Parts?
This position is responsible for managing customer accounts and incrementally growing sales within assigned sales channel. This position will develop sustainable relationships with current customers, develop new customers, and grow profitable business significantly over time.
DUTIES & RESPONSIBILITIES:
- Grow current customer sales through a variety of sales activities.
- Develop new customers by prospecting customers, qualifying business, making presentations, negotiating relevant items, and successfully overcoming customer rejections to close profitable sales.
- Develop and deliver sales presentations and close sales with existing and new customers.
- Monitor customer sales activities and develop appropriate action plans that respond to customer needs.
- Collaborate with Marketing and other applicable departments to develop plans and strategies to meet customer needs and grow profitable sales.
- Participate in budgeting process by forecasting sales and planning.
- Communicates regularly through appropriate verbal or written communication with management regarding sales activities and outcomes, sales forecast, customer accounts, and challenges.
- Responsible to develop and nurture strong customer relationships
- Introduce and conduct training with clients on new parts or products
- Ability to effectively utilize Sales Point to maximize sales and revenues at a customer level
KNOWLEDGE, SKILLS & ABILITIES:
- Excellent oral and written communication skills including formal presentation skills before both small and large groups.
- Basic to intermediate computer skills with MS office including Outlook, Word, Excel, and PowerPoint
- Ability to think creatively to overcome customer rejections.
- Ability to successfully adapt to and effectively deal with ever changing business conditions.
- Demonstrated ability in problem solving and negotiation with special emphasis on closing sales.
- Ability to conduct business in a professional manner with both internal and external customers.
- Ability to travel to adequately manage customer base.
MINIMUM REQUIREMENTS:
- 1-3 years successful outside sales experience
- 1-3 years successful business development experience
- Preferred candidates will have experience within assigned sales channel or customer base.
WORK ENVIRONMENT:
The majority of work is performed in the field with customers. Driving as well as standing, walking, and sitting are essential functions of this position. When not working with customers, work is performed in a company office building. Lifting requirements of up to 75 pounds on an occasional basis may be required. Wrist and finger manipulation due to computer work, calculating, compiling and filing. Equipment used may include but is not limited to vehicle, computer, typewriter, calculator, telephone, copy and fax machines.
An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, much more. Salary is based on experience and job performance.
