Starbucks Barista

Fixed schedule during Academic Year: You must be able to work the following:

Mondays and Thursdays 11am-6pm, Fridays 7:30a-4pm, and Saturdays 8:30a-5:30pm

Job Overview:
This position ensures service standards are met and surpassed by providing customers with prompt, quality beverage selection, purchase, and preparation. Customers are to experience a welcoming, friendly, upbeat and clean atmosphere.

Responsibilities:
· Welcome and communicate with every customer to provide excellent customer service.

· Discover customer needs and appropriately suggests product with every customer to enhance service.

· Assist customer in the selection and purchase of specialty beverages, whole bean sales, foods, beverages, and related products.

· Respond to customers needs and says thank you to every customer.

· Present oneself professionally and demonstrate clear communication with all customer and partner interactions.

· Maintain customer service area, equipment, seating areas and lobby, in a clean and appealing manner.

· Perform equipment maintenance in accordance with preventative maintenance checklist.

· Follow store policies and procedures for operational flow at each station.

· Perform cleaning tasks and cleaning standards and works as a store team player.

· Follow standards for merchandising, stocking, rotating and storing all products.

· Follow cash handling and register policies under the guidelines of the cashier training manual and established cash control procedures.

· Works as a cashier on a POS terminal or a computerized cash register.

· Enter data in POS and/or CRT terminal.

· Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards.

· Follow inventory stocking and recording guidelines.

· May unpack, price and shelve merchandise.

· Must adhere to the required dress code.

· Direct student employees as assigned.

· Perform any related job duties as required or assigned.

Qualifications

· One-year minimum experience in a retail/food service establishment.

· Candidates must be able to read, write and speak English.

· Must be able to lift in excess of 60 lbs.

SPECIAL REQUIREMENT:

· The candidate will be required to perform practical operation of the training register including balancing of cash drawers and preparing deposits.

· Must pass Barista Certification

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 29.50 per week

Benefits:

• Employee discount
• Paid sick time
• Paid time off
• Paid training

Experience:

• Customer service: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Fredonia, NY 14063 (Required)

Ability to Relocate:

• Fredonia, NY 14063: Relocate before starting work (Required)

Work Location: In person

Salary : $17