What are the responsibilities and job description for the Senior Creative Support Specialist position at Fahrenheit Creative Group?
The Senior Creative Support Specialist will work directly with the senior project management staff and members across the team to ensure all project tasks are completed with efficiency and excellence. In addition, you will work closely with team members and clients to schedule meetings and follow up on internal and external tasks and deliverables.
You will be responsible for coordinating activities across multiple calendars, developing drafts of some internal and client-facing documents, and working collaboratively with team members from across the agency to promote client goals and advance their mission.
Essential Job Duties
Learning (15%)
- Participate in professional development and learning activities to continuously improve leadership, management, project management, and writing skills
- Read and reflect on agency readings; connect readings to short- and long-term goals for team and agency
- Participate in agency team meetings, professional development check-ins, and other internal meetings, as needed
- Maintaining high level of organization for print and digital files and materials
Project Support and Management (85%)
- Support the development of positive and professional staff and client relationships through phone and email communication, including following up with clients after meetings and sending internal reminders about specific tasks
- Support senior project management with general operational tasks
- Plan and schedule meetings, presentations, and related events; send reminders regarding upcoming appointments to internal team and clients
- Liaise with clients in a professional manner and provide updates on project activities, milestones, and budgets
- Manage communication with clients and team members, including drafting follow-up emails, creative briefs, and other project-related documents
- Assist with the copywriting or copyediting process for client-facing materials, including but not limited to press releases, social media content, newsletter content, blogs, and similar materials
- Assist in preparation of presentation materials for internal and external meetings, including drafting agendas, compiling design mock-ups, and other related tasks
- Use Teamwork project management software to organize projects, schedule tasks, and ensure projects are kept on-time and within budget
- Draft detailed notes and action items for project meetings and send internal and external follow-up emails to ensure deliverables are completed on time
- Assist with media planning and placement, including tracking budgets, following up with vendors, and preparing reports
Job Requirements and Qualifications
- Excellent written and verbal communication skills
- Detail-oriented with exceptional organizational skills
- Ability to learn and adapt quickly in a fast-paced environment
- Ability to handle the pressure of meeting tight deadlines
- Intrinsically motivated self-starter, team player, critical thinker, and effective communicator
- A healthy dose of curiosity
- Extensive knowledge of Microsoft Office and productivity software (e.g., Google Drive, Google Docs, Dropbox, etc.)
- Experience with project management software (e.g., Teamwork, Basecamp, Asana, etc.)
- Excellent customer service skills
- Ability to prioritize given tasks and work efficiently towards completing them
- Strong problem solver and analytical thinker
Compensation commensurate with experience.
About Fahrenheit Creative Group
We are a minority-owned, full service marketing communications firm in Jackson, Mississippi. We work closely with our clients to develop and deliver strategic communications plans and powerful, creative designs that support their missions, amplify their work, and produce meaningful outcomes.
We firmly believe in equity, justice, community, and learning, which is why we strive to practice and promote those values in our offices and advance those ideals through our work.
