What are the responsibilities and job description for the Technical Support Specialist position at Fair-Rite Products?
**Job Overview:** Fair-Rite Products Corp. is a leading manufacturer of ferrite technology, seeking an experienced Technical Support Specialist to enhance our presence in Europe. This role involves spearheading technical support and education initiatives to elevate our technical standing and visibility on the continent.
Salary and Benefits
The successful candidate will be offered a competitive salary range of $75,000 - $120,000 EUR annually, along with a comprehensive benefits package, including a 401K Plan with Company Match.
Key Responsibilities:
- Develop and implement strategies to educate customers, distributors, and internal teams on the technical aspects of Fair-Rite's products.
- Generate engaging technical content, including videos, articles, and documentation, to facilitate understanding and promote Fair-Rite products worldwide.
- Conduct training sessions for our distribution network, ensuring they acquire the necessary technical knowledge to provide effective support to customers.
- Serve as the primary point of contact for technical inquiries both remotely and in person, working closely with customers to address challenges and provide solutions.
Required Skills and Qualifications:
- Degree in Electrical Engineering or a related field (equivalent to a Bachelor's Degree preferred)
- Demonstrated expertise and passion for electronics.
- Proven experience in a technical support or similar role.
- Excellent communication and presentation skills.
Salary : $75,000 - $120,000
