Project Manager

Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here: https://www.fairbanksmorsedefense.com/careers

Jr Program Managers lead, manage, and drive all aspects of the customer service relationship for Hunt Valve with designated customers. Management of valve programs includes major interfaces of engineering, procurement, and shop floor operations. Customers of Hunt Valve also includes direct US government entities, including the Defense Land Agency & NAVSUP. Internal job functions include managing across functional teams of personnel covering, scheduling, planning, and other functions to drive schedule adherence and on-time delivery to all customers.

Essential Job Functions and Responsibilities:

• Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within the Salem, OH facility.
• Develop relationships within the procurement departments of assigned customers with emphasis on customer buy assigned to the Hunt Valve account. Ensure the necessary Hunt Valve employees at all levels of the organization are engaged and active with customers as required to exceed customer expectations.
• Own and manage updates and tracking with customers on active contracts including but not limited to creation and management of project schedules, engineering documentation, material availability and project invoicing.
• Drive program issues to resolution by tracking and ensuring that all customer inquiries are addressed in a timely manner.
• Monitor customer satisfaction and proactively identify areas of improvement.
• Work across boundaries within Hunt Valve to ensure that Hunt Valve is going above and beyond for its customers.
• Conduct reviews that drill down into challenges that arise, develop corrective actions, and communicate impacts and corrective actions.

Qualifications & Skills:

• Demonstrate excellent interpersonal skills with the ability to build long lasting, trusting relationships with customers.
• Candidates must have a passion for customer focus and strive to achieve a high level of both internal and external customer satisfaction.
• Ensure the necessary customer support is consistently completed correctly and on time.
• Strong program/project management skills required with the ability to not only track performance, but to develop strategic program plans, implement and execute.
• Extreme attention to detail and the ability to manage multiple projects simultaneously is critical. Excellent organizational skills and proactive in management of projects and tasks.
• Excellent skills in customer service, project management, negotiations, problem solving, contracts and finance. Skilled in communicating issues, impacts, and corrective actions on programs to internal and external representatives.
• Ability to develop excellent working relationships with co-workers, and team members by generating trust, confidence and credibility. Ownership for the success/failure of the team.
• Ability to absorb and constructively utilize feedback from superiors, subordinates, customers and peers.
• Experience creating and delivering executive level communications: internal and external.
• Effective contributor both as an individual and as part of a project group.
• Excellent professionalism and ethical behavior.
• Solid grasp of information technology fundamentals, and ability to leverage technical analysis, presentation, project management, and financial tools.
• Working Knowledge of MS Project, Excel, Word, Power-Point.
• Experience working in DoD environment and government contracting; prior work as a program manager or with the Navy a plus.
• Ability to travel domestically up to 10% of the time.
• Usual office working conditions with the mix of a production environment.

Education Requirements:

• Bachelor’s Degree in a Science or Business-related field from an accredited institution
• PMP certification is highly recommended

Note: This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

Fairbanks Morse Defense offers a competitive benefits package including but not limited to, medical, dental, vision, life, and disability insurances, and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement.

Equal Opportunity Employer/Veterans/Disabled