CASE MANAGER II - PROJECT FORWARD

GRANT SUMMARYThe goal of Project Forward is to reduce incidences of American Indian and Alaska Native (AI / AN) veteran suicide and suicidal ideation in the Fairbanks North Star Borough (FNSB). The long-term community goal is to meet the health, social services, and well-being of AI / AN veterans in the FNSB. The project will provide a full continuum of culturally resonant suicide prevention, intervention, treatment, and support services. POSITION SUMMARY : This position is responsible for providing case management services for project participants (consumers). The position assists consumers in learning coping skills and creating stability in their lives. This position is part of a collaborative treatment team and serves as a liaison between consumer and clinical staff assuring culturally resonant suicide prevention, intervention, treatment, and support services to address not only the rates of suicide, but the risk factors for suicide.JOB DUTIESDevelops individualized Case Management Plans that include support services, working with participants and the treatment team to promote overall health and wellbeing. Works with consumers to understand and address risk factors and connects consumers with resources and support services. Assists with Medicaid and health insurance eligibility, linkage to primary and dental care, and linkage to community organizations through the Behavioral Health Community Coalition (BHCC).(Re)enrolls consumers in Fairbanks Native Association (FNA) Support Services.Contacts consumers for follow up post-treatment. Ensures Non-Demand Caring Contacts are sent per policies and procedures. Participates in continuous quality improvement and data-driven decision-making processes to assess program efficacy and drive quality improvement.Ensure adherence to data collection requirements and enters accurate and timely data into the Electronic Health Record (EHR). Provides culturally relevant and trauma informed service. Attends mandatory position training that provides training in risk factors.Performs other job-related duties as assigned.NECESSARY KNOWLEDGE, SKILLS, AND ABILITYAbility to report to work in a timely manner.Knowledge of substance abuse and mental health; and appropriate skills in working with consumers with Mental Health / Substance Use disorders.Skill in working successfully with the Alaska Native / American Indian population and experience providing culturally specific programming; understanding of and sensitivity to diverse cultures and lifestyles.Skill in operating / using computers and using Windows, Word, and Excel with ability to accurately input information into reporting formats. Above average communication and people skills with the ability to accurately follow written and verbal instructions.Knowledge on how to best assist possible escalated individuals during data collection process.Ability to protect confidentiality is essential; HIPAA & 42 CFR compliant.Knowledge and ability to interpret / understand billing procedures.Skill in managing multiple priorities and tasks concurrently and meeting their deadlines.Skill in establishing and maintaining cooperative working relationships with colleagues, supervisors, agencies, and consumers.Ability to work independently as well as with teams.MINIMUM QUALIFICATIONS (Education & Experience)Bachelor's degree in behavioral health or related field.One (1) years' experience involving case management.Two (2) years' experience working with AN / AI population and experience providing culturally specific services.A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements.PREFERRED QUALIFICATIONS (Education & Experience)Experience working with veterans.Master's degree in behavioral health or related field.