What are the responsibilities and job description for the Director of Facility Operations position at Fairbanks Resource Agency Inc?
The following statements are intended to describe the general nature and level of work being performed. They are not intended as a complete list of all responsibilities, duties and skills required of personnel so classified.
SUMMARY:
The Director of Facility Operations is responsible for supervision and direction of all facility and fleet operations, including property asset management, property maintenance, repair and renovation, property development and construction, and all safety and risk management functions related to facility and fleet operations. Responsible for insuring all maintenance, renovation, repairs and purchasing activities are completed according to agency standards and process. Responsible for development and maintenance of an asset management plan and implementation of asset management strategies for all agency properties and inventory owned and managed, or jointly owned and managed by Fairbanks Resource Agency (FRA), Fairbanks Rehabilitation Foundation (FRF), and US Department of Housing and Urban Development (HUD). Responsible for the planning, development, implementation and oversight of procedures which ensure that agency facilities and fleet are well maintained, secure, safe and reflect the agency’s high standards of quality in meeting the needs of programs and individuals using services. Responsible for developing recommendations and implementing plans for increasing operational efficiencies and quality of facilities and fleet and improve user satisfaction. Responsible for maintaining data and preparing required periodic reporting for FRA, FRF, HUD and other property and fleet acquisitions, as required. The Director of Facility Operations is responsible for providing the Executive Director, the Chief Financial Officer and the FRF and HUD boards of directors with operational data, summaries, analysis and recommendations for property and fleet operations and development as required and requested.
DUTIES AND RESPONSIBILITIES:
1. Direct oversight of the agency property asset management plan development and management activities, including equipment, maintenance, repairs and renovations of all agency properties and all related documentation.
2. Develop and distribute periodic asset management reports as requested to the Executive Director and FRA, FRF and HUD Boards of Directors.
3. Direct oversight of facility operations, to include managing maintenance work orders, prioritizing work to be performed, collecting data and completing documentation, maintaining deadlines and ensuring high quality of work performed.
4. Supervises and coordinates work orders with personnel, contractors and/or subcontractors as needed.
5. Supervises all facility and fleet personnel, including training, direction and performance evaluations.
6. Develops project specifications and bid solicitation packets and solicits bid proposals for repair, renovation and construction projects.
7. Develop and distribute periodic asset management reports to Executive Director and Boards of Directors.
8. Conducts regular property inspections.
9. Develops and monitors annual budget of all properties and fleet, recommending short and long-term goals with Executive Director, facility management and fleet operations.
10. Monitors and reports on financial operations, including rent collection, rent subsidy, expenditures and rent-up of vacancies.
11. Works with Executive Director, Board of Directors, and staff in evaluation, planning and development of new housing opportunities.
12. Has oversight for ensuring required fire drill and other safety drill procedures and reporting for agency property and residences.
13. Ensure facilities are in compliance with Alaska Assisted Living Home regulations and meet OSHA requirements.
14. Ensure compliance with federal and state requirements and regulations, and submits required documentation and reports.
15. Maintains all reporting documents, including activity reports, compliance logs and maintenance records, and other requirements in a timely and effective manner.
16. Maintains inventory, storage, cleaning supplies and tools.
17. Participates in agency public relations activities.
18. Attends training seminars, in-service sessions, and staff meetings.
19. Completes special projects as assigned by the Executive Director
20. Communicates in a positive and professional manner, utilizing effective communication with agency staff, individuals receiving support, contractors and sub-contractors, and vendors.
MINIMUM EDUCATION AND EXPERIENCE:
1. Bachelor’s Degree in Business Administration or related field, and/or five years experience in the field of housing or facility asset management.
2. Five years supervisory experience in oversight and maintenance operations of large facilities, including contracting for services and construction projects and personnel supervision.
3. Experience in maintaining compliance with federal and state facility regulations and DOT requirements for fleet management.
4. Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years).
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Excellent communication skills, both written and oral.
- Commitment to and interest in working with housing and human services.
- Has (or will acquire) working knowledge of accessibility regulations, including American with Disabilities Act.
- Ability to work independently and as part of a team.
- Proactive thinking with detail-oriented and creative problem-solving approach.
- Demonstrate a high level of motivation.
- Ability to embrace and foster the company culture of hard work, accountability and positive results for individuals receiving support.
- Working knowledge of computers, including inventory control, word processing and statistical software.
- Help develop and maintain strong customer service relationships.
- Must display a professional demeanor at all times.
- Flexibility in working hours and travel as required to accomplish the work.
- Must have reliable transportation and maintain a good driving record.
- Ability to utilize computer and learn new software and hardware applications.
LICENSES/CERTIFICATIONS REQUIRED:
Alaska Driver’s License
IMMUNIZATION REQUIRED:
Annual PPD Test
WORKING CONDITIONS:
Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
PHYSICAL ACTIVITIES:
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like; using feel and legs and/or hands and arms. Body agility is emphasized.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
Stooping: Bending body downward and forward by bending spine at the waist.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities to exert force in order to draw, press against something with steady force in order to thrust forwards, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly.
Hearing: Perceiving the nature of sounds with no less than a 40 db loss. Ability to receive oral communication and make fine discriminations in sound.
Repetitive Motions: Substantial movements (motions) of the wrist, hands, and/or fingers.
Driving: Minimum standards required by State Law (including license).
ENVIRONMENTAL CONDITIONS:
Worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes (i.e. warehouses, covered loading docks, garages, etc.)
Worker is subject to outside environmental conditions: No effective protection from weather.
Worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour
Worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the surrounding noise level.
Worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, orders, dust, mists, gases or poor ventilation.
Created: 6/30/17, Revised: 6/21/2024
