What are the responsibilities and job description for the Front Desk Concierge position at Fairborn Assisted Living?
**Job Summary:** We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing phone systems, and ensuring the smooth operation of the front desk. **Duties:** - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls using proper phone etiquette - Utilize computerized systems for booking appointments and managing guest information - Assist with administrative tasks such as proofreading documents and project coordination - Coordinate with other departments to ensure guest satisfaction - Handle inquiries and resolve complaints promptly and efficiently **Qualifications:** - Proven experience in customer service or a similar role - Familiarity with dental receptionist duties is a plus - Proficiency in using QuickBooks for clerical tasks - Strong organizational skills and attention to detail - Excellent communication and interpersonal abilities - Ability to multitask and work effectively under pressure **Nice-to-Have Skills:** - Knowledge of clerical and administrative procedures - Experience with project coordination - Familiarity with phone systems Join our team as a Front Desk Agent and be part of a dynamic work environment where your customer service skills will shine. Apply now to embark on a rewarding career in hospitality!
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Rotating weekends
Work Location: In person
Salary : $14
