What are the responsibilities and job description for the Front Desk Agent position at FairBridge Inn & Suites?
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. **Duties:** - Greet guests and provide them with exceptional customer service - Check guests in and out efficiently - Answer phone calls and assist with inquiries - Handle reservations and cancellations - Process payments and maintain accurate records - Address guest concerns and escalate as needed - Assist with night audit procedures as required **Qualifications:** - Previous experience in hospitality or front desk roles preferred - Proficiency in phone systems and etiquette - Strong communication skills with a focus on guest relations - Ability to multitask in a fast-paced environment - Bilingual or multilingual abilities are a plus. This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Front Desk Agent position.
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Schedule:
- Day shift
- Evening shift
- Every weekend
- Night shift
- On call
- Overnight shift
Ability to Commute:
- Moscow, ID 83843 (Required)
Ability to Relocate:
- Moscow, ID 83843: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16