Clinical Services Supervisor (Management Analyst III)

Job Announcement

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video by clicking here and visit the One Fairfax webpage here. In alignment with One Fairfax, DFS is committed to strengthening the well-being of its diverse community. To learn more about DFS and its Mission, Vision, and Values, please click here.

About the Position
Under general supervision, the Quality Assurance Management Analyst III designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within the Domestic and Sexual Violence Division. This work is done in close coordination with the clinical services supervisors, as well as other program supervisors and program managers for purposes of ensuring best practice and programmatic consistency of practice. Requires a thorough knowledge of local, state, and federal program regulations and requirements to review and analyze clinical practices against desired outcomes and for conformance with program requirements. Prepares written and analytical reports on direct services outcomes and findings and provides feedback and recommendations to program staff, supervisors, and managers to address issues or problems identified during chart audits and program evaluation. Serves as a resource for DSVS staff regarding program regulation compliance questions and issues. Provides training and consultation to staff as needed regarding quality assurance. Supervises a quality assurance team. Discharge other duties as assigned as an employee of DSVS and DFS, and pertaining to direct reports.

Note: The assigned functional areas of the position are quality assurance and compliance, data management and analysis, policy development, and/or collaboration and community partnership.

Illustrative Duties
Designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within Domestic and Sexual Violence Services programs.
Ensures compliance with local, state, and federal requirements.
Improves practice and outcomes for the those served by Clinical Services as well as other direct services programs.
Promotes the use of meaningful data to inform program decisions.
Leads development of tools and protocols to ensure valid, reliable data is provided to managers through regular reports.
Manages and maintains program data and outcomes.
Contributes to the development of protocols, policies, procedures, grants and contracts for a behavioral health program, as well as the division;
Assists the division in planning and carrying out training for new staff, providing guidance to staff.
Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives;
Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations;
Provides training and education on a variety of behavioral health/data/quality assurance topics;
Uses automated technology to maintain and update case data, notes, documents, records, contacts and summaries of information;

Required Knowledge Skills and Abilities
Knowledge of domestic and sexual violence, staying current on co-occurring treatment, and methods/approaches to address them.
Knowledge of intersections of interpersonal violence, marginalization, gender and systemic oppression
Ability to collaborate with and maintain relationships within the Clinical Services program and division to support best practice, continuous quality improvement and streamlining of data processes.
Ability to establish, develop, and maintain relationships and partnerships with individuals and organizations that enhance the coordinated community response for supporting victims/survivors of sexual and domestic violence, human trafficking and stalking.
Ability to conduct quality improvement to include identification, analyzing, managing, and reporting key performance indicators that enhances programmatic and divisional outcomes.
Extensive knowledge of the principles of clinical supervision, professional development, and performance management to include being able to direct the activities of licensed and professional staff.
Knowledge of how to accurately apply, interpret, and administer clinical regulations for counseling services as well as familiarity with standards for Domestic Violence Intervention Programs.
Ability to maintain professional ethics and confidentiality of client information,
Extensive knowledge of regulations and guidelines relating to standards for service provision to victims of domestic and sexual violence.
Ability to collect and analyze data as well as present data regarding trends, gaps, and outcomes for Clinical Services as well as division wide data.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• Master's degree in clinical field or other clinically related field.
• Experience in a behavioral health setting providing clinical services as well as supporting continuous quality improvement activities in a clinical setting.
• Supervisory experience.
• Data analysis, quality improvement, and project management experience.
• Ability to make oral presentations to department management, other departments, or the public.
Demonstrated ability to write detailed, accurate reports, and to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data.