What are the responsibilities and job description for the Senior Technology Support Specialist (One Year Only) position at Fairfax County Public Schools?
24384BR
Senior Technology Support Specialist (One Year Only)
Nancy Sprague Technology Center
Description
Provides all levels of technology support to school division organizations and assists with the management of day-to-day operations of the Technology Support Service Center (TSSC), including the call center, all technology systems, special projects, and personnel.
Qualifications
Required
- Any combination of education and experience equivalent to a bachelor's degree in computer science, information technology, or a related field.
- Four (4) years of experience in call center operations, computer technology, and applications, two (2) years of which shall have been in a supervisory or administrative role.
- Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
- Possession of appropriate, valid motor vehicle operator's license with a good driving record and employer-provided transportation required.
- Knowledge of standard microcomputer and network operating systems, protocols, and software with advanced proficiency in using standard and ad-hoc applications.
- Knowledge of, or ability to quickly learn, instructional technology requirements.
- Ability to determine priorities, allocate resources, manage projects, measure and analyze results and supervise personnel.
- Ability to communicate effectively, both orally and in writing.
Salary Range
$88,019 - $149,779
Salary Grade
[Salary Information]
Unified Scale-Schedule B/Grade 007
Office
Technology Support Services
Contract Length
260-Day Contract
Pay Frequency
Monthly
Percent Full-Time
Full Time
Closing Date
04-Mar-2025
Job Type
Information Technology
Open
Until
Filled
Yes
Re-Adv.
Position
No
Salary : $88,019 - $149,779
