Night Auditor

Want access to your earned wages the next day!?

Do you want access to discounted hotel rooms across the world?

Do you want incentive bonuses?

Do you want to join a dynamic company that provides training and growth opportunities!?

The search is over! Apply to join our team today! We are hiring immediately, and you can have instant access to earned wages right away through our financial wellness platform. Enjoy discounted hotel stays worldwide! We offer bonus potential for performance. As a member of our team you will have the opportunity to learn and grow in hospitality.

With Midwest family values and a high performance mindset, Hawkeye Hotels offers our employees an engaging and fulfilling workplace focused on excellence and growth. Our team comes from different backgrounds but are here for a common mission. If you share our passion for delivering exceptional experiences to our guests, and are eager to grow personally and professionally, apply to join our team!

Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. Because we move quickly and decisively, we maintain a consistent record of fast-paced development. This growth allows our associates to quickly gain valuable experience and develop as professionals. At every level of the business, our associates share a leadership mindset and embrace ownership over their unique responsibilities.

What can you add to this dynamic team? We hope to hear from you today.

Hawkeye Hotels is currently seeking qualified candidates for the position of Night Auditor.

The main responsibilities of this position include: To perform in a pleasant, professional, and efficient manner Night Audit responsibilities achieving timeliness, accuracy of information, and guest satisfaction and security of the building as required by the brand and Hawkeye Hotels.

Other Duties include but are not limited to:

• Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness, accommodation, courtesy, honesty, and professionalism.
• Demonstrates good communication skills and helps ensure optimum communication between all shifts, departments, and management.
• Makes decisions in the best interests of the property and in compliance with all applicable policies and procedures.
• Demonstrates positive Team spirit, helping other Team members as necessary to achieve required standards of productivity and guest care.
• Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance with legal requirements, brand, and company standards.
• Ensures accurate processing of charges and completes/balances close of day procedures with full handover to next shift.
• Knows rates, locations, furnishings, amenities, and special features of all guest rooms and property public areas.
• Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
• Ensures wake up calls are timely and accurate.
• Demonstrates competence in use of the computer systems and runs/distributes reports as required by Hawkeye Hotels.
• Takes and records reservations accurately and confirms as requested; knows status of reservations on a daily and future basis.
• Sets up/maintains breakfast area with fresh coffee, tea, and breakfast items. Helps keep the area stocked, clean, and organized.

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Types: Full-time, Part-time

Pay: $14.50 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift

Application Question(s):

• Are you willing to undergo a background check as part of the hiring process?
• Do you have at least one year of experience working in a hotel front desk position?

Work Location: In person

Salary : $15 - $15