What are the responsibilities and job description for the 1st Shift Front Desk Agent position at Fairfield Inn & Suites Bardstown?
The Fairfield Inn & Suites Bardstown is seeking a part time Front Desk Agent for weekend shifts. Shifts are from 6-2pm and must be able to work Saturdays and Sundays.
If you are unable to work weekends, that will be taken into consideration in the hiring process and may disqualify you from the position.
Our front Desk Associates are ambassadors for the hotel. They greet and register guests, provide outstanding service, and settle the guest’s account upon completion of their stay.
Responsibilities
· Maintain accurate front desk cash drawers, room sales, and accurate folio transactions
· Greet, register, and assign rooms to guests
· Issue room key and escort instructions
· Transmit telephone messages
· Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment
· Keep records of room availability and guests' accounts
· Compute bills, collect payments, and make change for guests
· Make and confirm reservations
· Post charges such as room, sundry items, fax, copy or telephone
· Make restaurant, transportation, or entertainment reservations, and arrange for tours
· Deposit guests' valuables in safe deposit box
· Answer telephone calls promptly and politely in accordance with hotel policies
· Restock coffee station as needed
· Restock work area - maintain neat and organized work area
· Deliver supplies to guests as needed
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person
Salary : $13 - $14