What are the responsibilities and job description for the Night Auditor position at Fairfield Inn & Suites Montage Mountain?
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Answering calls and queries related to potential booking
- Stocking the market.
- Ensuring that the coffee station is kept clean and fresh.
- Setting up some breakfast items for the early morning guest.
- Completing daily front desk check list.
- Must be self motivated.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Hotel: 1 year (Preferred)
- Night Audit: 1 year (Required)
- Customer service: 1 year (Required)
- Front desk: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $14