What are the responsibilities and job description for the Front Desk Agent position at Fairfield Inn & Suites?
The position is for Hotel Front Desk.
These shifts are 5 days a week/weekends. the shifts are from 3-7am-3pm and 2-11pm-7am. The shifts that are currently available are Monday, Tuesday and Wednesday 7am-3pm, Thursday and Friday 11pm-7am.
The Front desk position includes but is not limited to:
Room Assignments, Changes, and Guest Issues.
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler’s checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.
Job Type: Full-time
Pay: Up to $14.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overnight shift
- Weekends as needed
Experience:
- Front Desk: 1 year (Required)
Work Location: In person
Salary : $14