Demo

Front Desk

Fairfield Inn & Suites
Fairfield Inn & Suites Salary
Marquette, MI Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/27/2025

Job description

Responsibilities:

  • Greet guests warmly and professionally.
  • Register guests, verify registration, issue room keys and provide information on hotel services and room location.
  • Manage the operations of the front desk, ensuring minimal time is required for check in and checkout.
  • Accept payments, post miscellaneous charges and ensure prompt delivery of final bills to guests.
  • Maintain the security of cash, credit card transactions, and guest information.
  • Maintain knowledge of hotel policies including room rates, discounts, special offerings, and community events.
  • Maintain knowledge of upcoming events, local area, and hotel offerings.
  • Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes.
  • Up-sell rooms where possible to maximize revenue.
  • Treat requests with professionalism, tact, and a courteous manner.
  • Additional duties as assigned.

Requirements:

  • Previous experience in the hospitality industry, preferably within a similar role.

· The ability to communicate verbally and electronically

· Computer experience, especially Fosse, helpful

  • Ability to work shifts, over weekends, and on public holidays, as needed.
  • Ability to stand for extended periods of time.
  • Capacity to work in a fast-paced environment with minimal supervision.
  • Excellent organizational, multitasking, and verbal communication skills.
  • Attentive to detail.
  • Friendly, service-driven disposition.

Job Types: Full-time, Part-time

Salary: From $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Work Location:

  • One location

Work Remotely:

  • No

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Salary : $14 - $15

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