What are the responsibilities and job description for the Host/Hostess (Seasonal) position at Fairgrounds - New Orleans, LA?
Responsibilities Include:
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
- Performs all other duties as assigned.
Qualifications:
• Must consent to and successfully complete a pre-employment drug screening and background check.
• Must be 18 years or older (required by Casino and/or State regulations).
• Must be able to obtain a Louisiana Racing Commission License. (Company will provide application.)
