What are the responsibilities and job description for the 1 Year HYBRID IT Business Systems Analyst - North Carolina Department of Health and Human Services (DHHS) position at FairPoint Communications?
Job Overview
The North Carolina Department of Health and Human Services (DHHS) seeks a dedicated and skilled IT Business Systems Analyst for a hybrid contract position. This role involves contributing to the administration of critical Human Services programs, with a special emphasis on Child Welfare initiatives. The ideal candidate will bring both business and system analysis expertise, ensuring that technology solutions align with and support the operational and regulatory needs of the department.
Key Responsibilities
This position provides significant professional development prospects through skill-focused training, leadership opportunities, and involvement in varied projects that enhance both personal and professional growth within the organization.
Company Culture And Values
The DHHS promotes a collaborative and inclusive work environment, emphasizing teamwork, effective communication, and a commitment to safeguarding the health and welfare of all North Carolinians. Employees are encouraged to engage across departments, fostering a culture of shared knowledge and mutual support.
Employment Type: Contractor
The North Carolina Department of Health and Human Services (DHHS) seeks a dedicated and skilled IT Business Systems Analyst for a hybrid contract position. This role involves contributing to the administration of critical Human Services programs, with a special emphasis on Child Welfare initiatives. The ideal candidate will bring both business and system analysis expertise, ensuring that technology solutions align with and support the operational and regulatory needs of the department.
Key Responsibilities
- Collaborate with stakeholder clients to gather and refine requirements for the design and development of new application systems.
- Analyze existing software modules to assess functionality against current business procedures and recommend enhancements.
- Lead and participate in requirement gathering sessions to define business needs and articulate system specifications.
- Document functional and detailed design requirements, including modifications based on consultation with users and business teams.
- Troubleshoot and diagnose issues within case/application systems, providing support and guidance to end-users, including help desk operations.
- Communicate effectively with diverse stakeholders, ensuring that design sessions, documentation, and project statuses are clearly conveyed.
- Comprehensive knowledge of North Carolina Child Welfare statutes, policies, and procedures.
- Proven ability to evaluate system functionality and recommend impactful improvements.
- Exceptional analytical and problem-solving skills, with a focus on process engineering.
- Strong communication abilities to interact with technical and non-technical stakeholders alike.
- Experience in mentoring and facilitating knowledge sharing across teams.
- Direct experience in North Carolina Child Welfare programs is essential.
- Demonstrated proficiency in business analysis and system analysis methodologies.
- A bachelor’s degree in a relevant field such as Social Work, Business Administration, or Information Technology is required.
This position provides significant professional development prospects through skill-focused training, leadership opportunities, and involvement in varied projects that enhance both personal and professional growth within the organization.
Company Culture And Values
The DHHS promotes a collaborative and inclusive work environment, emphasizing teamwork, effective communication, and a commitment to safeguarding the health and welfare of all North Carolinians. Employees are encouraged to engage across departments, fostering a culture of shared knowledge and mutual support.
Employment Type: Contractor
