What are the responsibilities and job description for the Onsite Desktop Support (Systems Administrator) - 1 Year Contract - Raleigh Area position at FairPoint Communications?
Job Overview
We are seeking a dedicated Desktop Support Specialist to join our team in Raleigh, NC. In this role, you will provide critical support to 14 agencies leveraging our services. Your hands-on expertise will ensure the smooth operation of desktop support functions, directly benefiting the citizens of North Carolina.
Key Responsibilities
Joining our team offers a unique chance to advance your career in a supportive environment that values technical expertise and customer service, opening the door to future professional development and networking opportunities.
Employment Type: Contractor
We are seeking a dedicated Desktop Support Specialist to join our team in Raleigh, NC. In this role, you will provide critical support to 14 agencies leveraging our services. Your hands-on expertise will ensure the smooth operation of desktop support functions, directly benefiting the citizens of North Carolina.
Key Responsibilities
- Deliver desktop support services, including performing PC replacements and remote troubleshooting.
- Engage in software installations and process enhancement activities.
- Conduct asset inventories and execute imaging and PC setup tasks on-site.
- Oversee system environments, focusing on operations, troubleshooting, and security measures.
- Analyze system logs to identify and resolve potential issues swiftly.
- Facilitate the migration and integration of emerging technologies within existing systems.
- Manage user accounts effectively, ensuring optimal access and security.
- Proficiency in diagnosing and resolving desktop-related issues.
- Experience with software installation and system configuration.
- Strong analytical capabilities for asset record management.
- Familiarity with performance tuning and capacity planning within IT environments.
- Knowledge of server backup protocols and security practices.
- Prior experience in desktop support or a related IT field is essential.
- Robust problem-solving abilities and critical thinking skills are required.
- Excellent verbal and written communication skills, enabling effective interaction with diverse teams.
- W-2 hourly rate up to $35, commensurate with experience.
- This role is strictly on-site, allowing for direct engagement with team members and clients.
Joining our team offers a unique chance to advance your career in a supportive environment that values technical expertise and customer service, opening the door to future professional development and networking opportunities.
Employment Type: Contractor
Salary : $35
