What are the responsibilities and job description for the REMOTE SharePoint Operations Specialist - 1 year contract - Must reside in the RTP area of NC position at FairPoint Communications?
Job Overview
NCDOT is actively seeking a SharePoint Operations Specialist for a one-year remote contract role, ideally suited for candidates residing in the Triangle region of North Carolina. This position necessitates a commitment of 1-2 days per month for in-person meetings within the local area. As a key member of the Engineering Content Management group, you will play a crucial role in managing operations, troubleshooting, and securing access for SharePoint and other web-based business solutions.
Key Responsibilities
Joining the NCDOT team offers you the chance to engage in critical projects that enhance your skills in SharePoint management and user support, paving the way for professional growth within the IT and project management landscape.
Company Culture And Values
The NCDIT Transportation Engineering Content Management department fosters a collaborative and efficient work environment, emphasizing customer service and technical excellence.
Compensation And Benefits
NCDOT is actively seeking a SharePoint Operations Specialist for a one-year remote contract role, ideally suited for candidates residing in the Triangle region of North Carolina. This position necessitates a commitment of 1-2 days per month for in-person meetings within the local area. As a key member of the Engineering Content Management group, you will play a crucial role in managing operations, troubleshooting, and securing access for SharePoint and other web-based business solutions.
Key Responsibilities
- Deliver timely, effective, and professional support for all SharePoint-based applications within the ECM portfolio, facilitating the NCDOT transportation lifecycle.
- Monitor and respond to inquiries and issues through ServiceNow, ensuring prompt service.
- Swiftly resolve end-user challenges, involving technical specialists as necessary.
- Develop and distribute documentation to assist users in troubleshooting common issues.
- Collect and report critical issues during daily executive status meetings.
- Proactively create new sites for various projects and maintain access groups for stakeholders.
- Conduct annual audits of access groups to verify member accuracy and update contact details.
- Approve access requests for project sites and coordinate with users for Conceptual Express Designs and Preconstruction Projects.
- Assist in the testing of new application development features on an ad-hoc basis.
- Minimum 10 years of substantial experience with SharePoint, preferably SharePoint 2019 and SharePoint SE.
- Proficient in Active Directory and SharePoint security group management.
- Familiar with ServiceNow and adept with Microsoft Teams and Office tools, including Excel and Word.
- Demonstrated ability to work independently and proactively engage with stakeholders at various levels.
- Strong customer service orientation and excellent communication skills.
- Bachelor's degree in a relevant discipline is preferred.
- 10 years of relevant experience in SharePoint operations and support.
- 3 years of preferred experience with NCID and NCDOT.
- Preferred familiarity with GIS, ProjectWise, or HiCAMS.
Joining the NCDOT team offers you the chance to engage in critical projects that enhance your skills in SharePoint management and user support, paving the way for professional growth within the IT and project management landscape.
Company Culture And Values
The NCDIT Transportation Engineering Content Management department fosters a collaborative and efficient work environment, emphasizing customer service and technical excellence.
Compensation And Benefits
- Competitive W-2 rate of up to $65/hour.
- One-year contract with remote work flexibility and potential in-office meetings required 1-2 days each month in the Triangle area.
Salary : $65
