Patient Registration - Maplewood Clinic

M Health Fairview has an immediate opening for a Patient Registration representative to join our team at the Maplewood Clinic! Join M Health Fairview, the largest healthcare system in the state! The M Health Fairview Maplewood Clinic is a growing and collaborative clinic. The Walk In Care Clinic hours are 10AM - 8PM Monday through Saturday.

This is a 0.6 FTE (48 hours per two week pay period), benefits-eligible opening. The tentative schedule for this opening is Monday through Thursday 4-8PM and Saturdays 11:45AM to 8PM. These hours are subject to change based on clinic needs. We can also be flexible if needed on weekdays, but most likely need to work 4 days during the week. 

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here.

Our Patient Registration crew greets and welcomes patients into the clinic. The verify, register and schedule patients with accurately and efficiently. This includes verifying insurance and demographic information. This team also reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments, and researches and facilitates patients questions and concerns.

• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, accurate insurance, and billing address.
• Advises patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and alerts patients of outstanding balances to ensure appropriate financial arrangements.
• Actively participates in crafting and implementing improvements.
• Answers in-coming calls from patients or internal team members to assist with patient care when the need emerges
• Schedules appointments for patients with specified clinician according to scheduling guidelines and availability actively trying to accommodate all involved

Required

• High school graduate or equivalent

Preferred

• Completion of medical terminology course or equivalent experience and education preferred.

Other Skills We Desire:

Excellent customer service, public relations and communication skills

Ability to prioritize and work with a fluctuation in workload while working independently

Ability to adapt to change and engage in ongoing process improvement

Flexibility to work at other sites is encouraged

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.